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FAQ

Frequently Asked Questions

Tree roots can enter your pipes through small cracks, joints, or leaks. They are naturally drawn to the moisture inside the pipes, and as they grow, they can infiltrate these openings, causing blockages or even pipe damage over time.

When you turn the water off and back on, air or debris can get trapped in the pipes, leading to a temporary drop in water pressure. This can also cause a clog in the faucet aerator or a buildup in the pipes. Try checking the aerator for debris or flushing the pipes to clear any blockages. If the problem persists, you may need a plumber to inspect the system.

Chemical drain cleaners can be effective in clearing minor clogs, but they can also be harmful to your pipes and the environment. They may cause damage to older or weakened pipes and can release toxic fumes. Additionally, they can sometimes push the clog further down the drain, making the problem worse. For safer, long-term solutions, it's recommended to use a plunger or call a plumber.

You can put small food scraps like fruit and vegetable peels, ice cubes, and soft food waste in your garbage disposal. However, avoid putting hard items like bones, shells, or fibrous foods like celery, as they can damage the disposal. Also, stay clear of pouring grease, oil, or starchy foods like pasta and rice, as these can cause clogs. Always run cold water when using the disposal to help flush waste through the pipes.

Backflow prevention device testing should always be performed by a licensed professional. These experts have the proper training and tools to accurately test the device and ensure it meets local regulations. Attempting to test it yourself could lead to errors and potential safety hazards.

A noisy water heater can be caused by a few different issues. Sediment buildup in the tank can cause popping or rumbling sounds as water heats up and bubbles through the debris. Additionally, a malfunctioning thermostat or a build-up of pressure could cause unusual noises. It's a good idea to have your water heater inspected and flushed regularly to prevent sediment buildup and ensure it’s operating efficiently. If the noise persists, contact a professional plumber for further assessment.

Rust-colored water typically indicates the presence of rust or sediment in your pipes or water heater. This can happen if the pipes are old or corroded, or if there’s an issue with your water heater. First, run the water for a few minutes to see if the color clears up. If it doesn’t, contact a plumber to inspect your pipes and water heater for damage or corrosion. In some cases, the rust could be coming from the municipal water supply, so it’s also worth checking with your local water authority.

To find a hidden water leak, start by checking your water meter. Turn off all water fixtures, then see if the meter still moves. If it does, there’s likely a leak. Signs to look for include unexplained increases in your water bill, damp or discolored spots on walls, ceilings, or floors, the presence of mold or mildew, and the sound of running water when nothing is in use. If you can't pinpoint the source of the leak, consider calling a plumber for professional leak detection services.

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